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G & EA Coordinator, Reception

Canon Canada Inc.


	$1000

Administrative and Support

MB - Winnipeg

Jan 15, 2010

Type:

Job Description:

What’s involved?

Based at the Reception area, the General & Environmental Affairs Coordinator, Reception, provides the professional visitors (i.e., internal & external customers, contractors) reception services and coordinates and transfers incoming telephone calls within the location. Beyond these core responsibilities, additional tasks are assigned to support the overall business initiatives of the office. 

PRINCIPLE DUTIES AND RESPONSIBILITIES

-Answers and co-ordinates the transfer of all incoming calls.
-Initiates and supports actions to correct telephone system problems originating in the PBX at their work station (i.e., alerts IT, supports IT in their interface with the system contractor)
-Discharges all customer (internal & external) interface duties in a manner consistent with and supportive of -Canon’s market-place image (i.e. professional, courteous, respectful), thus supporting the total customer experience goals of Canon Canada Inc.
-Log all reservations for customer demonstration room(s) / show room as appropriate.
-Perform duties assigned as part of the location’s safety, security and emergency response plans
-Perform, as assigned, other G & EA duties to support the location, including but not limited to; 
	
-Ordering and receipt of various office supplies, including initiation of Purchase orders and A/P vouchers in the company’s system
-Maintenance of the petty cash account
-Processing and handling of all internal/external mail and courier packages 
-Acting as primary interface for contractors performing duties (e.g., plumbing repair) at the location

-Support the overall business initiatives of the location, by performing miscellaneous assigned tasks, such as supporting the compilation of sales quotations and customer RFPs, etc
-Other duties or projects as assigned.

Are you up for the challenge?

-High School Diploma
-1 year of related work experience, with typing ability of approximately 40 wpm.
-Superior communication and interpersonal skills, a professional demeanor, as well an excellent telephone manner
-Customer (internal & external) focused
-Computer literate, (Microsoft Office, Lotus Notes)

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Opportunities for this position:

Challenges about this position:

Headquartered in Mississauga, Ontario, the company employs 1,400 people at its offices nation-wide, servicing the Canadian market from coast to coast. Innovation and cutting-edge technology have been essential ingredients in Canon's success. Canon's leadership in imaging, optical and document management technology and solutions is based in large part on the thousands of patents the company has secured throughout its history. For the 16th consecutive year, Canon Inc. is among the top three US patent recipients.

The company's comprehensive product line includes networked multifunction devices; digital copiers (colour and black and white); printers, scanners, image filing systems and facsimile machines; calculators, digital camcorders, digital and analogue cameras and lenses; semiconductor, broadcast and other specialized industrial products.

Canon supports programs that help preserve and protect the environment. The company instituted the Clean Earth Campaign in 1990, which assists various environmental and recycling initiatives. The Campaign has also supported leading environmental organizations, such as World Wildlife Fund - Canada and the Canon Envirothon.

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